Frequently Asked Questions » Five Trees Forest

Having problems?

Five Trees Forest uses very new mobile technology to create the gameplay. As such, sometimes things go wrong or don't work as you might expect.

Help might be available from the list on the right, or if not then get in touch...

Can I put my own SIM in the magic phone?: Yes you can, but please email and tell us your phone number before you switch, and wait for a reply from us before you do it. If you don't tell us, your sprite will just disappear from the story.

Email support [at] fivetreesforest [dot] org
How do I pick up and drop off my sprite?: By Magic Spell (SMS): look for the magic spell hidden in the poster and text those words to your sprite.; By Magic (NFC) Phone: go to the poster and look for this target symbol: Touch the phone against the target like this: The phone will buzz and ask you to send a text message. Press send.
You MUST send this message. It is exactly the same for picking up and dropping off.
How do I answer a question from my sprite?: Just reply to the text message exactly like a text from a human.
It's not working!: If something isn't working, if you've got lost in the story and want to know what to do next, or indeed for anything else:

support [at] fivetreesforest [dot] org
Comments, suggestions and feedback: We would very much like to hear comments, suggestion and feedback from both players and non players about any part of the game.

Please email andrew [at] blinkmedia [dot] org
Contact: Andrew Wilson at Blink
andrew [at] blinkmedia [dot] org 07980 224927